Terms of Service

BUNK (“BUNK”, “we”, “us”) runs a platform that connects hostels offering a free bed with volunteerswho help out for a few hours a day in exchange. These Terms of Service are a binding agreement between you and BUNK and cover your use of our website and services (the “Service”). By creating an account or using the Service, you agree to them.

You must be at least 18 years old to use BUNK. When you sign up you choose an account type — hostel or volunteer — and you agree to give accurate information and keep it up to date.

• You are responsible for everything that happens under your account.
• Keep your password confidential and tell us promptly about any unauthorised use.
• Don’t create accounts to impersonate someone else or to get around a suspension.
• A hostel account must be run by, or with the permission of, the people who operate that hostel.

Hostels post listings describing the tasks, the hours, the minimum stay, what volunteers get, and exactly where they will sleep. Volunteers apply with a short message. A hostel can reply, invite the volunteer to a video interview, offer a place, accept or decline; a private chat opens between the two of you as the application moves forward. After a stay, both sides can leave a public review.

Volunteers may also message past guests of a hostel who have chosen to be contactable, to ask about their experience. Past guests can turn this off in their settings at any time.

BUNK is a meeting place, not a party to your arrangement.The agreement to host or to volunteer — dates, duties, hours and house rules — is made directly between the hostel and the volunteer. We don’t employ volunteers, don’t guarantee any placement, and aren’t responsible for the conduct, safety, legality or quality of any stay or work.

BUNK is freefor hostels and volunteers. We don’t charge fees and we don’t process payments of any kind.

• Arrangements made on BUNK are a non-monetary exchange of help for accommodation. Listings must not require volunteers to pay to take part.
• BUNK will never ask you for money. If anyone you meet through BUNK asks for a deposit, fee or payment to secure a place, don’t pay — and please report it to us.

A BUNK arrangement is an exchange of a few hours of help for a place to stay. It is nota job, an employment contract, or a promise of wages, tips or benefits. Hostels and volunteers are each responsible for following the local laws that apply to them — including immigration and visa, tax, insurance and labour rules. If you’re not sure an arrangement is allowed where you are, get your own advice before agreeing to it.

You can ask us to verify your account. Volunteers send a government ID and a selfie holding it; hostels send details that show the place is real. A person on our team reviews them and, if satisfied, adds a “Verified by BUNK” badge to your profile, listings and chats.

The badge means we checked the documents you gave us at that time. It is nota background or criminal-record check, a safety rating, or a guarantee about anyone’s conduct. We may decline or remove a badge at our discretion, for example if information turns out to be false.

Hostels can propose a video interview by sharing a call link from another service (such as Google Meet or Zoom). Those calls happen outside BUNK and are covered by that provider’s own terms and privacy policy. Other links shared in chat are also outside our control — use your judgement.

You keep ownership of the text, photos, voice notes, videos and other content you post. By posting, you give BUNK a worldwide, non-exclusive, royalty-free licence to host, display and distribute it to run and promote the Service. Only post photos and content you have the right to share — and listing photos must show the real place, including where volunteers will sleep.

Reviews must be honest, first-hand accounts of a real stay. Each side can review the other once per stay, and reviews are public. We may remove content that is false, defamatory, hateful or otherwise breaks these terms, but we don’t monitor everything that’s posted.

You agree not to:

• Post false, misleading, illegal or infringing content, or pretend to be someone else.
• Harass, threaten, discriminate against or endanger another user.
• Use BUNK to arrange anything unsafe, exploitative or unlawful.
• Ask other users for money, or use chats to spam, scam or recruit people for unrelated purposes.
• Scrape, reverse-engineer, overload or otherwise interfere with the Service.

The Service is provided “as is” and “as available”, without warranties of any kind. We don’t promise the Service will be uninterrupted or error-free, that listings and profiles are accurate, or that any stay or volunteer will meet your expectations. You use BUNK, and arrange and take part in any stay, at your own risk.

To the fullest extent the law allows, BUNK and its team are not liable for any indirect, incidental, special or consequential loss, or for any loss arising from a stay, work performed, or any interaction between users. Where liability can’t be excluded, our total liability to you is limited to USD 100. Nothing in these terms limits rights you have under consumer law that can’t be waived.

You can stop using BUNK and permanently delete your account at any time from Settings. We may suspend or close accounts that break these terms, put other users at risk, or where the law requires it. Parts of these terms that by their nature should continue — such as content licences, disclaimers and liability limits — continue to apply.

We may update these terms as BUNK evolves. When we make important changes we’ll update the “last updated” date above and, where appropriate, let you know. Continuing to use BUNK after changes take effect means you accept the updated terms.

Questions about these terms, or something to report? Email us at faragiayoubdev@gmail.com or use our contact form.